Privacy Policy

Effective October 23, 2026

Gisheh (“Gisheh”, “we”, “us”) lets you discover movies and series, watch trailers, keep favorites and share reviews. This policy explains what information we collect when you use the Gisheh app and website, why we collect it, and the choices you have. We collect only what we need to run the service, we do not sell your information, and the app contains no advertising or third-party tracking.

Information you give us

Account details: your mobile number or email address, the username you choose and your password. Your password is stored only in a securely hashed form; we can never read it.
Reviews and ratings you post. Approved reviews are public and shown with your username.
Favorites you save, and messages you send to our support team.

You can browse titles and watch trailers without an account.

Information collected automatically

Device and sign-in information: the device name and type, an app-generated device identifier, sign-in times and the IP address used. We use it to keep your account secure and to show you the devices signed in to your account.
Basic technical logs (such as request times and errors) that help us keep the service reliable and protect it against abuse.
Your phone’s time zone is read on your device to choose the app’s language and which features are available in your region. It is not stored on our servers.

How we use your information

To create and manage your account and sign you in.
To provide the app’s features: favorites, reviews, support and the content available in your region.
To review submitted reviews before they are published.
To keep the service secure, prevent fraud and abuse, and fix problems.
To answer your questions and requests.

What we do not do

We do not sell or rent your personal information.
We do not show advertising, and the app includes no third-party advertising, analytics or tracking tools.
We do not use your information to build advertising profiles.

When we share information

We share personal information only:

With service providers that host and operate our systems for us, under obligations to protect it.
With a payment provider, where paid plans are available, to process a payment. We never receive or store your card details.
When required by law or to protect the rights, safety and security of our users and of Gisheh.

Data retention

We keep your account information for as long as your account is active. When you ask us to delete your account, we delete or anonymize your personal information within 30 days, except where we must keep some of it to meet legal obligations, resolve disputes or prevent fraud. Security logs are kept only for a limited period.

Security

All communication between the app and our servers is encrypted (HTTPS). Passwords are hashed, access to personal information is limited to the staff who need it, and you can sign out of any device from your account at any time. No method of transmission or storage is completely secure, but we work hard to protect your information.

Your choices and rights

Access and correct your account details in the app or on the website.
Edit or delete your own reviews at any time.
Sign out of other devices from your account.
Ask for a copy of your information, or for your account and its data to be deleted, by contacting us at [email protected] or through Support in the app.

We respond to requests within 30 days.

Where your information is processed

Gisheh is operated from servers that may be located outside your country. By using the service you understand that your information is transferred to and processed in those locations, under the protections described in this policy.

Children

Gisheh is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Changes to this policy

If we change this policy in a meaningful way, we will show the new version in the app and ask you to accept it before you continue.

Contact us

Questions or requests about your privacy: [email protected]